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Commented on Ampliar servicioHey Alfonso, we can cancel your current subscription since it has no credits left - and you will be able to purchase a new plan with more credits. Please write to aka@academichelp.net to settle this issue.Commented on No me deja cancelar la suscripciónHello, please write to aka@academichelp.net and we will cancel your subscriptionCommented on What happened too all of the features?Hey Zachary, AI scanner and plagcheck are grouped now into one category DETECTION, click it and you will see the tools as it will expandCommented on AI Detector not workingHey Brandon, could you please drop us an email (aka@academichelp.net) and we will look into the case and cancel this pending task for you. ThanksCommented on APA style citation doesn't workIn-text citations will be added in the upcoming updates, thanksCommented on Upload fileThanks. We have replied to your email.Commented on Upload fileHi, could you please share the file that you are trying to upload? Please send it to aka@academichelp.net and we will look into it. Generally, file upload seems to be working fine, it may be something specific about the file. ThanksCommented on I want to cancel my subscription and take my refundHi, sure. We have received your request and our legal department will proceed with the refund procedure.Commented on APA style citation doesn't workI see, our AI essay generator now is tuned to work only with English inputs - prompts in other languages may produce these inaccuracies. Upon receiving user's task we send a query to the scientific data base and receive responses with academic references and add proper formatting…Commented on APA style citation doesn't workThese references do seem to be odd both in terms of formatting and authenticity. Could you please share the prompt (topic) that you asked to generate? Next week we are starting to implement new features with an alternative citation provider and it would be useful to understand ho…Commented on APA style citation doesn't workHi, these are real academic sources, there should be DOI info with which you can check its authenticity. Could you please provide the example of such sources?